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Welcome To Our Practice
Buffalo Amherst Allergy Associates, P.C.
Michael J. Fanning,
Madeline A. Lillie, M.D., PhD
Kathleen M. Donovan, D.O.
Christina M. Long, MPAS, R.P.A.-C
Sherry Lyons, MPAS, R.P.A.-C
Sarah Latchford MPAS, RPA-C
We appreciate your selection of our office to serve your medical and health needs, and will do all we can to provide you with the very best care possible. We would like to give you as much information as possible about our practice and anticipate your questions and needs regarding your health.
The majority of our patients are referred to our office by their personal physicians (family practice specialists, internists, pediatricians, gynecologists or other specialists such as otolaryngologists, dermatologists, and opthalmologists) for evaluation of a definite or suspected allergic problem. We do, however, accept referrals from our patients and self-referrals. Patients who are insured by Community Blue, Univera and some Independent Health may need to have written referrals from their primary care physicians.
As board certified adult and pediatric allergists we specialize in problems related to allergy and clinical immunology. Such conditions include allergy & asthma, hay fever, bronchitis, sinusitis, allergic ear, eye and skin conditions, food and drug allergies and collagen vascular disease, etc.
Buffalo Amherst Allergy Associates PC is an allergy & asthma center serving Buffalo, NY. Our allergist provides a large range of medical services to help diagnose and treat different types of allergies patients may be suffering from. We also offer immunology services. If you would like to make an allergy & asthma appointment with us, call our office today!
Appointments and Office Hours
Patients are seen by appointment. New patients should plan to spend two hours in the office at the time of the first visit.
It is best to avoid antihistamines for 72 hours before the first appointment or any subsequent skin testing session.
If you problem is an emergency please so advise the receptionist and we will try to accommodate you as soon as possible.
Occasionally, unexpected emergencies or urgent calls at the hospital may disrupt our schedule and we are certainly appreciative of your understanding.
If you cannot keep your scheduled appointments a two day notice must be given to this office so that we may accommodate another patient or you will be subjected to a $25.00 fee.
Telephone and Emergencies
Our telephones are answered by the secretary from 9:00 a.m. until 4:30 p.m. Monday through Thursday and until 3:00 p.m. on Friday.
After hours and on weekends the answering service will answer calls - 875-3800. Please try to limit after hours calls to emergencies or urgent problems. If you determine the problem is a sever emergency, proceed directly to the hospital emergency room where the physician on duty will notify one of our physicians immediately. Problems or questions unrelated to your allergies may best be directed to your personal physician.
If it is necessary for the physician to speak with you he may call you back during hours, if time permits, or after the end of hours.
Prescriptions And Refills
Other than in urgent situations, prescriptions and refills for medications are issued Monday through Thursday between 9:00 a.m. and 4:00 pm. and on Friday from 9:00 a.m. until noon.
We will not fill any prescription if the patient has not been seen in the office for a period of one year or more. Antibiotics and cortisone medications will probably require even closer supervision.
If you develop a new problem or have an exacerbation of a previous problem, we may advise that you return to our office for evaluation rather than attempt to diagnose or treat over the telephone.
Please minimize the use of colognes and perfumes out of respect for our asthmatics.
We ask that there is no eating or drinking in the waiting room out of respect for those with food allergies.
If you have any questions regarding our fees, please do not hesitate to discuss this with the secretary or billing department.
We participate with most major insurance companies.
We will submit all claims to your insurance. If it is one we do not participate with then payment is requested for office services at the time they are rendered.
Co-payments are due at time of service.
It is your responsibility to have your referral in place at time of visit, or you may be asked to reschedule.
Please advise us if you have any special financial problems and we will make every effort to work out a mutually satisfactory payment plan.
Monday 10:30 AM - 6:00 PM
Tuesday 7:15 AM - 5:30 PM
Wednesday 7:15 AM - 5:45 PM
July & August
7:15 AM - 4:30 PM
Thursday 7:15 AM - 2:45 PM
Friday 7:15 AM - 11:15 AM
Sep 29, 2011